Filtration & Performance
What contaminants does QLEEN remove?
QLEEN's 5-stage filtration system removes 99.9% of PFAS (forever chemicals), microplastics, lead, mercury, chlorine, chloramine, pesticides, herbicides, and other harmful contaminants. We're NSF/ANSI 42, 53, and 401 certified.
How does QLEEN compare to Brita, PUR, and ZeroWater?
QLEEN filters last 3x longer than Brita/PUR (150 gallons vs. 40 gallons) and remove significantly more contaminants, including PFAS and microplastics that standard pitchers miss. Unlike ZeroWater, QLEEN retains beneficial minerals for better taste and hydration.
Does QLEEN remove fluoride?
Our standard filters do not remove fluoride. If fluoride removal is important to you, please contact us about specialized filter options.
Will QLEEN remove the "good" minerals?
No. Our mineral retention layer preserves beneficial minerals like calcium and magnesium, which contribute to taste and health. We filter out the bad, keep the good.
Filter Life & Replacement
How long do QLEEN filters last?
Each QLEEN Long-Life Filter lasts up to 150 gallons or approximately 2-3 months for a family of four. The built-in filter life indicator will alert you when it's time to replace.
How do I know when to replace my filter?
Your QLEEN Pitcher and Dispenser feature a filter life indicator that tracks usage. When the indicator changes color or alerts you, it's time for a fresh filter.
Can I subscribe to automatic filter deliveries?
Yes! Subscribe and save 15% on filter replacements. Choose delivery every 2 or 3 months, and cancel anytime. Never run out of clean water.
What happens if I don't replace my filter on time?
Over time, filters become saturated with contaminants and lose effectiveness. Using an expired filter may result in reduced filtration performance and unpleasant taste.
PFAS & Microplastics
What are PFAS, and why should I care?
PFAS (per- and polyfluoroalkyl substances) are "forever chemicals" found in tap water, linked to cancer, hormone disruption, and immune system damage. They don't break down naturally and accumulate in your body over time. QLEEN removes 99.9% of PFAS.
How does QLEEN filter microplastics?
Our 0.5-micron filtration barrier captures microplastic particles before they reach your glass. Studies show microplastics are present in most tap water—QLEEN stops them at the source.
Are QLEEN products BPA-free?
Yes. All QLEEN pitchers, dispensers, and components are made from BPA-free, food-grade materials.
Compatibility & Use
Are QLEEN filters compatible with Brita or other pitchers?
No. QLEEN filters are designed exclusively for QLEEN Pitcher and Dispenser systems to ensure optimal performance and safety.
Can I use QLEEN with well water?
QLEEN is designed for municipally treated tap water. If you have well water, we recommend testing it first to ensure compatibility. Contact us for guidance.
Does the pitcher fit in my refrigerator?
Yes. The QLEEN Pitcher is designed to fit in standard refrigerator doors. Dimensions: 10.5\" H x 5.5\" W x 10\" D.
Is QLEEN dishwasher safe?
The pitcher reservoir and lid are dishwasher safe (top rack). The filter should never be placed in the dishwasher.
Shipping & Returns
Do you offer free shipping?
Yes! We offer free shipping on all orders over $50 within the continental U.S.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you're not completely satisfied with your QLEEN product, return it for a full refund—no questions asked.
How long does shipping take?
Orders typically ship within 1-2 business days and arrive within 3-5 business days via standard shipping.
Still Have Questions?
We're here to help. Contact us at hello@qleenwater.com or visit our Contact page.
